Refund and Cancellation PolicyEffective Date: 15-05-2023
1. Refund Policy
1.1. Services: Refunds for services provided by Codentic Software will be considered on a case-by-case basis. Please contact our customer support team at info@codenticsoftware.com to initiate a refund request. Refunds, if approved, will be issued based on the remaining value of the service or any applicable terms agreed upon in a separate agreement.
1.2. Software and Products: Refunds for software licenses or products purchased from Codentic Software may be subject to specific terms and conditions outlined at the time of purchase. Please refer to the product-specific refund policy or contact our customer support team for more information.˝
2. Cancellation Policy
2.1. Services: If you wish to cancel a service provided by Codentic Software, please notify us in writing or through the specified cancellation procedure outlined in your service agreement. Any cancellation fees or refund eligibility will be determined based on the terms agreed upon in the service agreement or relevant terms and conditions.
2.2. Software and Products: Cancellation policies for software licenses or products may vary depending on the specific product. Please refer to the product-specific terms and conditions or contact our customer support team for cancellation guidelines.
3. Non-Refundable Items and Services
3.1. Certain items or services provided by Codentic Software may be non-refundable. These may include, but are not limited to, personalized or customized software development, consulting services, or services already rendered in part or in full.
4. Changes to Services or Products
4.1. Codentic Software reserves the right to modify or discontinue any service or product at any time. In the event that a service or product is discontinued after a purchase has been made, a refund or alternative solution may be offered at the discretion of Codentic Software.
5. Contact Us
5.1. If you have any questions, concerns, or inquiries regarding our refund and cancellation policy, please contact us at info@codenticsoftware.com