Privacy PolicyEffective Date: 15-05-2023
At Codentic Software, we understand the importance of privacy and the security of personal and financial information. This Privacy Policy explains how we collect, use, disclose, and protect the information obtained through our payment gateway setup.
1. Information We Collect
1.1. Personal Information: When you use our payment gateway setup, we may collect personal information necessary for processing financial transactions. This may include your name, contact information, billing address, and other relevant information required for payment processing.
1.2. Transaction Information: We collect information related to the transactions processed through our payment gateway, including the transaction amount, date, time, and transaction status.
1.3. Log Data: Like many websites and software services, we collect log data, including your IP address, browser type, operating system, device information, and access times. This information is used to monitor system performance, diagnose technical issues, and ensure the security of our payment gateway setup.
2. Use of Information
2.1. We use the information we collect for the following purposes:
- Processing and completing financial transactions.
- Verifying your identity and preventing fraudulent activities.
- Providing customer support related to payment-related inquiries or issues.
- Complying with legal and regulatory requirements.
- Improving and enhancing the security, performance, and functionality of our payment gateway setup.
- Communicating with you regarding updates, changes, or issues related to your transactions.
3. Security Measures
3.1. We implement stringent security measures to protect your personal and financial information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure transmission protocols, firewalls, access controls, and regular security audits.
3.2. We comply with industry standards and best practices to maintain the security of your information. However, it is important to note that no data transmission or storage method is completely secure, and we cannot guarantee absolute security.
4. Third-Party Service Providers
4.1. We may engage third-party service providers to assist in processing and managing transactions through our payment gateway setup. These providers are contractually obligated to handle personal and financial information securely and solely for the purposes specified by us.
4.2. We may share transaction-related information with the financial institutions and payment processors involved in the payment process to ensure successful transaction completion.
5. Retention of Information
5.1. We retain personal and transaction information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Choices and Rights
6.1. You have the right to access, correct, update, or delete your personal information stored in our payment gateway setup. You may also have the right to restrict or object to certain processing activities. Please contact us using the information provided below to exercise your rights.
7. Changes to this Privacy Policy
7.1. We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated version on our website or through other appropriate means.
8. Contact Us
8.1. If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at info@codenticsoftware.com